FAQs

Do you deliver Christmas trees to Manhattan?

Brooklyn Christmas Tree delivers NYC Christmas trees, free of charge, anywhere in the city. From Staten Island to the Bronx—and everywhere in between!

What makes the Fraser Fir Christmas trees special?

Fraser Fir Christmas trees are of the highest quality Christmas trees available. The sturdy branches have blue-green needles with a silver-like underside. This color combination gives a special festive look to your Christmas tree. Fraser Fir Christmas trees retain both their scent and their needles for a long period of time, making them ideal for the holiday season.

How long will my Christmas tree stay fresh?

With proper tree care, your high-quality Fraser Fir should last through the Christmas season.

How do you take care of a live Christmas tree?

Please view our Christmas Tree Care section for tips on how to help your tree stay healthy and fresh for longer.

What is the Perfect Christmas Tree guarantee that I heard about?

We ask that you give your Christmas tree 24 hours for the branches to settle. If after that time you aren’t happy with your tree—it’s too short, too tall, too narrow, too wide—we’ll happily deliver another*, free of charge.

*Upgrade charges may apply.

What is the Lights Package add on for our NYC Christmas tree?

If you have ordered the Christmas tree lights package, your tree will be expertly wrapped with Christmas lights for your convenience. The lights package includes, installation of the tree into your stand or ours if purchased, lights and lights installation by our Elves.

Please have a sturdy tree stand ready for our Elves, or you may purchase one with your package. We provide low-heat emitting Christmas lights with your Lights Package purchase. You will have the choice of multi-color or clear lights.

Will you dispose of our Christmas tree after the Holiday season?

We offer pick up and removal of your Christmas tree in NYC; simply add on the tree removal option at checkout and we’ll schedule a pick up after Christmas has passed. Your Christmas tree will be brought to a designated recycling facility where it will be tree-cycled for mulch.